Terms of use

Last updated: 1 September 2026

Part A - Use of this website

1. Acceptance

By using the COZQ website you agree to these terms. If you do not agree, please do not use the site.

2. Use of the site

You may use this website only for lawful purposes. You must not use it in any way that is unlawful, harmful, or that could damage or impair the site or our systems. You must not attempt to gain unauthorised access to any part of the site, our hosting environment, or connected services.

3. Intellectual property

All content on this site (text, images, design, code, logos, and other materials) is owned by COZQ Limited or our licensors and is protected by copyright and other intellectual property laws. You may view and print one copy for personal, non-commercial use only. You may not copy, modify, distribute, or use our content for commercial purposes without our prior written consent.

4. Accuracy of information

We aim to keep the information on this site accurate and up to date, but we do not guarantee that it is complete or current at all times. We are not liable for any reliance you place on it. Project examples and case studies are illustrative of our work; results for your project may vary.

5. Links to other sites

Our site may link to third-party websites. We are not responsible for the content or practices of those sites. Linking does not imply endorsement.

Part B - Terms of business (services)

These terms apply when you engage COZQ to provide web design, software development, hosting, maintenance, business setup, or related digital services (“Services”). Our legal entity is COZQ Limited, a company registered in England and Wales (company number 16592649, VAT number GB519163195, ICO registration ZC022310) with its registered office at 20 Wenlock Road, London, England, N1 7GU.

Specific projects may be governed by a separate proposal, statement of work, or client agreement. In the event of conflict, the project-specific document prevails for that project.

We maintain professional indemnity and public liability insurance appropriate to the Services we provide. Certificate details are available on request.

6. Quotations and acceptance

Quotations and estimates are valid for the period stated (or 30 days if not stated). A contract is formed when you accept our quote in writing (including email) or by paying a deposit or otherwise proceeding as agreed. You are responsible for ensuring that your requirements and any brand or source materials you provide are accurate and complete.

7. Fees and payment

Fees are as set out in our quotation or invoice. Unless otherwise agreed, we may require a deposit before starting work. Invoices are due within the period stated (typically 14 or 30 days). We reserve the right to charge interest on late payments in line with applicable law and to suspend work until payment is received. All prices are in GBP and exclude VAT unless stated otherwise.

8. Your obligations

You agree to provide content, access (for example to existing sites or hosting), feedback, and approvals in a timely way. Delays caused by your failure to do so may affect timelines and we are not liable for resulting delay. You confirm that any materials you provide (text, images, logos, and data) do not infringe third-party rights and that you have permission for us to use them for the project.

9. Intellectual property in deliverables

Unless otherwise agreed in writing, once we have received full payment for the work, we assign to you the intellectual property in the specific deliverables we create for your project (for example, custom design and code for your site or application). We retain the right to use general skills, know-how, and non-custom components, and to display the project in our portfolio unless you request otherwise in writing. Pre-existing materials, third-party assets, and open-source components remain with their respective owners and are subject to their licence terms.

10. Confidentiality

Each party will keep the other’s confidential information (including business and technical information) confidential and use it only for the purpose of the project, except where disclosure is required by law or the information is already public.

11. Limitation of liability

We will perform the Services with reasonable skill and care. Our total liability to you for any claim arising out of or in connection with a project or these terms shall not exceed the fees you have paid to us for the relevant project in the 12 months before the claim. We are not liable for indirect or consequential loss, loss of profit, revenue or data, or for any failure due to your actions, third-party services (for example hosting or payment providers), or events outside our reasonable control. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, or for fraud.

12. Termination and cancellation

Either party may terminate a project in writing if the other materially breaches and fails to remedy within a reasonable time. We may terminate if you fail to pay or to provide required materials or access. On termination, you pay for all work done and costs reasonably incurred up to the termination date. Cancellation by you after work has started may incur a cancellation fee as set out in our quotation or as reasonably incurred.

13. Governing law

These terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, save that we may bring proceedings in your country of residence where permitted by law.

Contact

For questions about these terms: